GARDEN VISITS FREQUENTLY ASKED QUESTIONS
Q. We have heard all about your beautiful garden and would like to know the best time to visit.
ANSWER Peak flowering at Cross Hills is from 12th October to the 22nd November 2019.
Q. Can we push a wheelchair around the garden?
ANSWER Most buildings are accessible by wheelchairs or electric scooters. Virtually all the garden is accessible by wheelchair (wheelchair available to use) or electric scooters but due to the distance to view the garden we suggest having two pushers. Alternatively book a tour on the Magic Mini.
Q. I hear that you have a vehicle that can take my wife and I around the garden, is there a charge for this.
ANSWER Magic Mini Tours are available weekdays only. We offer a service, at $5.00 per person (minimum $25.00), to transport around the garden, those visitors who are unable to walk the distance. The Magic Mini seats 9 people and the trip takes 35 minutes. This service is available by appointment only from the 12th October to the 22nd November.
Q. My partner finds walking up hills a strain can we get around your garden without walking up steep paths?
ANSWER For people finding walking long distances a strain, we have our Magic Mini set up to take you on a tour around the gardens. Alternatively most of the garden can be viewed by keeping to the easier paths.
Q. Do you have a Café for us to have lunch at when we visit the garden?
ANSWER Yes. Click here!
Q. Can we bring our picnic to the gardens and where can we eat this?
ANSWER You are very welcome to picnic in the areas set aside. We have tables in the grassed picnic areas opposite the Café and in the car park paddock.
Q. Is there anywhere children can play?
ANSWER The year 2000 was commemorated with the planting of our Millennium Maze. The camellia hedges, consisting of 30 different varieties and over 1000 plants, provide some fun for both our young visitors and those young at heart!
Q. Is there any charge for children to visit the garden?
ANSWER There is no charge for children.
Q. We have a pet dog can we take it around the garden?
ANSWER Sorry no dogs allowed, excluding guide dogs.
Q. I belong to a garden club, is there a discount for a group such as ours?
ANSWER Yes, group admission Adults $8.00 for 20 people or more. Adults $10 for less than 20 people.
Q. Do you have toilet facilities to cater for coach groups and for people with disabilities?
ANSWER Yes, we have toilet facilities suitable for coach groups. Wheelchair access is available.
Q. Our club members are all senior citizens is there a way we can pay in one amount for food and garden entrance?
ANSWER We have found prepaid VOUCHERS, which include entrance fee and the cost of refreshments, an excellent system for groups visiting the gardens. This system eliminates the handling of money when visitors are choosing their refreshments.
Q. The club I belong to wishes to visit some other attractions while we are in your area, do you have any suggestions?
ANSWER We have a good knowledge of what other attractions are available in the district so hope we can help you with your itinerary.
Q. Do you have a season ticket as we like to visit your garden several times during the year?
ANSWER Yes, our season ticket gives you entrance to the garden for as many visits as you can fit in right through to the end of May. These are fully transferable so you can pass it on to someone else to use. Give one as a great gift to garden lovers or those friends or family members who appreciate regular walks in the fresh country air! Available from the Garden Café or Office, $17.00 each or $32.00 for two.
Q. We are planning to visit the garden and buy plants at the same time, is this possible?
ANSWER We hope to have a good selection of plants available right through to the end of November, but in some years the selection can be limited by this time.
For further information or enquiries Contact Us by email or phone 0800 746 367